FREQUENTLY ASKED QUESTIONS
You can order online, in one of our many stores across the UK, or by calling our telesales team on 0330 057 7343 between 9 am - 5:30 pm Monday to Saturday.
We accept most major credit and debit cards for orders online, via the phone and in store, including Visa, Mastercard, American Express, Maestro and Electron. We also accept Paypal payments online. For orders over £1,500, we can process cheque payments and we can accept cash payments instore.
If you want to spread the cost of your order or delay payment, you can choose one of our finance options on all orders over £500 (subject to status). For more information visit www.afnhome.co.uk/interest-free-credit
All of our products come with a full one year warranty, which guarantees your new furniture for the first year against faults in the product or materials. We also offer an extended 5 year Care & Protection warranty product called Furniture Guard to protect your new furniture against life's everyday accidents, such as water or heat damage. For more information visit www.afnhome.co.uk/furniture-guard
You can track the progress of your order through your online account.
In the unlikely event that you are unhappy with our products, or you need to cancel or amend your order for any reason, please call our customer services team on 0330 057 7343 Mon-Sat. We are open 9am to 5pm.